Shipping policy

In Short

Free Shipping in the UK

Our shipping policy provides free delivery for all orders above £30.00 within UK.

Estimated Delivery Time

UK Total delivery time = processing time + shipping time (depending on your location) = 2-5 business days

In Full:

We ship via multiple locations in the UK, the corresponding delivery time will be displayed on the product pages, as each will defer slightly depending on their weight and dimensions. Warehouse dispatch cut-off for the day will be displayed on the product page, then it will take up to 1 day to dispatch your purchase. Please note, generally fulfilment is not possible on Sundays, thus processing will start on Mondays after a weekend. 

We are currently partnered with:

DPD: Next-day delivery

Roya Mail / ParcelForce: 48 Hours delivery

Pallet Network: 2-3 days depending on the delivery location.

Yodel/XDP: Up to 5 days, fulfilled by our retail partners.

Free shipping is available for all products using any of the methods stated above! However, if an order has values below £30, we do charge a fee of £4.98 for delivery.

You will be sent a personal tracking link from the fulfilment service provider to the email address provided, make sure the address is accurate and up-to-date. 

For large items fulfilled with the UK pallet network, the delivery would be to your kerbside, arriving on a pallet. Where a tail-lift will take the pallet off of the vehicle and to the property boundary as a minimum service level, but often drivers will exceed these boundaries and do as much as they can to please the recipient.  Most of the time the drivers will take the pallets away from the delivery point, but this is at their own discretion. For a smoother experience, we offer a white glove, two-person service that will deliver your purchase to a room of choice and dispose of the packaging, at an additional cost which would be paid to the workers.  

If it is a pre-order item, due to the artisanal nature of these selections, please allow for a bespoke lead time of 8 to 12 weeks for your order to be finalized and arrive at your door. We provide full transparency throughout this window; once your centerpiece passes its final quality inspection, it is dispatched via our trusted logistics partners, at which point you will receive a personalized tracking link for land-based transit same as all other orders.